Terms & conditions

1 Scope

These terms apply to all orders placed in the online shop servertech24.eu between Samuel Dierich, handelnd unter servertech24 (“we”) and our customers, who may be consumers or businesses.

2 Formation of contract

Products shown in the shop are not a binding offer. By clicking “Place order” you submit a binding offer. Our order confirmation email is not yet an acceptance; the contract is formed when we accept or ship the goods.

3 Make an offer

• Registered customers can propose a unit price on marked items. An offer is non-binding and does not create a purchase contract.
• We may accept, decline or counter an offer. Open offers and counteroffers expire after 48 hours.
• After acceptance the customer may order the agreed quantity at the agreed price within 48 hours; the contract is formed by that order.
• Up to three offers per item within 30 days.

4 Prices, payment, delivery

Prices are in euros. Consumer prices include VAT. For businesses in another EU member state with a valid VAT ID the delivery is a tax-exempt intra-Community supply. Payment by bank transfer (prepayment) or, for approved businesses, by invoice within 14 days. Shipping costs are listed on the shipping page.

5 Retention of title, withdrawal, liability

Goods remain our property until paid in full. Consumers have a statutory right of withdrawal. Consumers keep statutory warranty rights; for businesses claims for used goods expire after twelve months. Our additional warranty does not limit statutory rights. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.